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How to create a business strategy that lasts longer than January

Most founders have written a plan. Very few are still using it by March. Why strategy dies in established small businesses, what a strategy is actually for, and how to build one the business keeps coming back to.

Beverley Corson

Beverley Corson, Founder of Founderise

, 8 min read

On this page
  1. What a strategy is actually for
  2. Why plans die
  3. Direction first, then choices
  4. The shape of a strategy that gets used
  5. The part that makes it live
  6. Why founders build this better together
  7. Where to start this week

Somewhere in almost every established business I have worked with there is a document. It is usually called a plan, sometimes a strategy, occasionally something more hopeful. It was written with real care, often over a weekend or an away day, and for a few weeks afterwards it changed how the founder thought about the year.

Then it stopped being opened.

Nobody decided to abandon it. That is the part I find most interesting. There was no moment where the founder looked at the plan and rejected it. It simply stopped being the thing that decided what happened next, and the business went back to being run the way it was run before, one week at a time, by whatever was loudest.

I have been trying to understand that pattern for most of my working life, first as a coach and now in building Founderise, and I think the reasons are more specific than "we got busy". They are also more fixable than most founders assume.

What a strategy is actually for

It helps to start with the job, because a great deal of planning fails by trying to do a different one.

A strategy is not a description of the business. It is not a forecast, and it is not a list of everything you intend to do. A strategy is a set of choices about where the business is going and what it will concentrate on to get there, made in advance so that they do not have to be remade every Monday under pressure.

That last clause matters. The value of a strategy is not the thinking on the day it is written. It is that the thinking is available later, at the moment a decision arises, when you have neither the time nor the perspective to do it again from scratch. A customer asks for something slightly outside what you do. A hire becomes possible. A competitor drops their prices. A strategy that lives is one you can reach for in those moments and find an answer already waiting.

Which means a strategy is only worth what it changes about the decisions that follow it. A beautiful document nobody consults has done nothing. A rough one that the whole business uses to say yes and no has done its job.

Why plans die

There are five reasons I see repeatedly, and most abandoned plans have suffered from at least three.

It was written once. The plan captured the world as it looked on the day it was written. Within six weeks a customer had left, a supplier had changed terms and a new opportunity had appeared, and nothing in the plan knew about any of it. A plan that does not adjust is out of date before the quarter ends, and an out-of-date plan is very easy to stop trusting.

Nothing brought you back to it. This is the big one. The plan lived in a folder, and no regular event in the business involved opening the folder. There was no point in the month at which someone asked, out loud, "what did we say we would do, and did we?" Without that, even a good plan is a document, and documents lose to Tuesdays.

It was written for someone else. Plans written for a bank, an investor or an accountant are optimised to be approved, not to be used. They are long, careful and complete, which is exactly the wrong shape for something a founder needs to consult in a two-minute gap between calls.

It contained everything. When a plan has forty initiatives in it, it is not a strategy. It is a to-do list with a cover page. The whole point of strategy is choice, and a plan that avoids choosing has quietly opted out of being strategic.

It lived in the founder's head. The document existed, but the reasoning behind it, the version that actually guided decisions, was never written down in a form the team could act on. So the plan worked exactly as long as the founder was in the room, and no longer.

None of these is a failure of intelligence or commitment. They are failures of design. The plan was built as an artefact when it needed to be built as a practice.

Direction first, then choices

When I sit down with a founder to build a strategy properly, we do not start with goals. We start with direction, and I have become fairly firm about that order.

Direction is the answer to a small number of large questions. Why does this business exist beyond paying its people? Where is it going over the next three years, in terms concrete enough that you would recognise arrival? What will it be known for? Those answers are what the RISE methodology calls Re-Vision, and they are the part most plans skip because they feel abstract.

They are not abstract. They are the filter. Once you know where the business is going, half the decisions that used to take a meeting take a sentence, because you can ask whether an option moves you towards that place or away from it. A goal without direction is just a number you would like to be bigger. A goal with direction is a step.

Only then do we make the choices. Which parts of the business need to change for that direction to become real? Where are the gaps between the business you have and the business you have described? What would you have to stop doing to make room? This is where the plan gets shorter rather than longer, and where it starts to feel uncomfortable, because choosing means declining.

The shape of a strategy that gets used

Over many years and a great many plans, I have arrived at a shape that survives. It is the shape the RISE Plan takes inside Founderise, but the logic does not depend on the software.

A twelve-month horizon. Long enough to change something structural about the business. Short enough that the world it describes still resembles the world you are in.

A handful of focus areas, not a list of tasks. The functions of the business where change is needed this year, with a clear statement of what different looks like in each. Three to five is usually right. Beyond that you are not focusing.

Twelve-month objectives, broken into three-month goals and monthly key actions. The year's intent for each focus area, then the piece of it that this quarter will deliver, then what has to happen this month for the quarter to land. The quarter is the unit that keeps a plan honest, because it is close enough to feel real and far enough to achieve something.

Business Growth Indicators. The small set of measures that tell you whether the business is actually moving, as distinct from whether people are busy. If you cannot say what you would look at to know the strategy is working, you do not yet have a strategy.

Owners for the weekly work. Objectives and goals belong to the business. The weekly tasks that deliver them belong to named people. Not a team, not "us". A person, with a week.

Written this way, a strategy for an established small business fits comfortably in a form the founder can read in a few minutes and the team can act on without interpretation. That is not a simplification of strategy. In my experience it is what strategy looks like when it is done properly.

The part that makes it live

Everything above produces a good plan. It does not, on its own, produce a plan that lasts longer than January. For that you need the thing almost every abandoned plan was missing: a rhythm that returns you to it.

The rhythm is simple to describe and hard to keep, which is why it needs to be a fixed part of how the business runs rather than something you do when you remember.

Weekly, a short look at what needs to move this week against the current objectives. Monthly, a review of what actually happened against what was intended, using the Business Growth Indicators rather than impressions. Quarterly, a reset, where objectives that made sense three months ago are kept, changed or dropped on purpose, and the next quarter's are set. Annually, direction itself gets revisited.

I want to be precise about the word review, because it puts people off. A review is not a judgement of the founder or the team. It is how you find out what is working, so that next month is decided on evidence rather than instinct. The founders I see reviewing consistently are not more disciplined than everyone else. They simply know more about their own business, and they act on it sooner.

This is also the answer to the first reason plans die. A plan with a monthly review and a quarterly reset built into it is never more than a few weeks out of date, because adjusting it is part of the design. The plan stops being a snapshot and becomes a working document, which is the only kind worth having.

Why founders build this better together

One more observation, because it changed how I work.

For years I helped founders build strategy one to one. It worked. But I noticed that founders who built their plans alongside a small group of other founders, at the same stage and facing the same questions, built sharper ones and kept them longer. Partly this is the quality of the challenge: a peer who runs a business of a similar size asks different questions from a coach, and often better ones. Partly it is what happens afterwards. A plan you have described out loud to six people you respect is much harder to quietly drop.

That is the reasoning behind the RISE Plan Intensive, which takes a small group of founders through building their RISE Plan together, with expert facilitation, across an opening webinar and four half-day workshops. I have written separately about what a cohort gives a founder that one-to-one coaching cannot. The Intensive exists because the strategy itself is only half the work. The other half is making sure it is still being used in March, which is why the RISE Accelerator continues from the Intensive into a monthly Momentum Programme session, where the group reviews, resets and keeps each other honest.

Where to start this week

You do not need a programme to begin. Take whatever plan you last wrote, however old, and ask three questions of it.

Does it say where the business is going, in terms you would recognise on arrival? Does it choose, which is to say, is there anything the business has decided not to do? And is there a regular point in your month at which someone opens it and asks what happened?

If the answer to the third is no, that is where the work is. Put a monthly review in the calendar for the next three months, invite whoever is carrying the week-to-week work, and make it as unmissable as a client meeting. The plan will improve on its own once something reliably returns you to it.

Strategy, it turns out, is less a thing you write and more a thing you keep.

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